All subscription cancellations must be submitted to in writing. Please email us at info@chef-jess.com or via our contact form https://www.chef-jess.com/contact/.
All subscription cancellations must be submitted to in writing. Please email us at info@chef-jess.com or via our contact form https://www.chef-jess.com/contact/.
Subscriptions must be cancelled, in writing, at least 7 days prior to next scheduled delivery. No refunds will be given once renewal charge has processed.
Sunday – 4:00 pm – 8:00 pm Monday – 10:00 am – 6:00 pm Wednesday – 10:00 am -6:00 pm
You can make your Meal Selections up until the day/times listed below. If meals are not selected prior to cutoff, the system will automatically make selections based on preferences provided in your profile. Sunday Delivery – Wednesday @ 4:00 pm Monday Delivery – Thursday @ 4:00 pm Wednesday Delivery – Sunday @ 4:00 pm
Click on My Subscription at the top left corner. Select the Pause Plan button and select the date you would like to pause and save.
Deliveries paused after day/times listed below, may not be able to be stopped. Meals may still be delivered at customers expense. . Sunday deliveries can be paused up until Wednesday at 5:00 pm; Monday deliveries can be paused up until Thursday at 5:00 pm; Wednesday deliveries can be paused up until Monday 5:00 pm.
Click the profile icon at the top right of your screen. Click the heading Select Meals and click on the boxes. A drop down of the menu options will appear when you click on the box.